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An announcement regarding COVID-19

yelp-logoAbout the ONLY thing on people’s minds right now is the Coronavirus. So let’s talk about it.

It is important that you look to reliable sources for information as there has been inaccurate information shared on social media. Reliable sources of information include Australian Government Department of Health, Smartraveller and healthdirect. You can also see our most recent practice updates on our Facebook page.

We take your health and welfare seriously. If you have a painful or sore tooth or have been putting off treating a dental condition, we urge you to make an appointment soon so that you can be treated before any quarantine/isolation measures are introduced for the good of our community.

While we’ve always been committed to sanitation and infection control, rest assured we’re taking special precautions these days. Please review our ongoing approach to ensuring our patients safety:

  • Our waiting room chairs are 1.5m apart in line with social distancing restrictions (the 4sqm rule does not apply to health care practices)
  • Hand sanitiser is provided for use in our reception area and throughout our practice.
  • All surfaces, equipment and adjusting tables are regularly sanitised with disinfectant.
  • Team members will continue proper hand hygiene in accordance with federal guidelines and adhere to proper cough etiquette.
  • We will complete a written/verbal screening process for all new and returning patients to keep clinic secure for everyone.

Please ring us to reschedule your appointment if you have flu like symptoms such as fever, runny nose, cough, shortness of breath, sore throat. We would look forward to welcoming you back once your symptoms resolve.

It is essential to advise us when booking your next appointment if;

  • you have travelled overseas within the last two weeks
  • you have been in contact with a COVID 19 patient or someone suspected of the virus
  • you have respiratory symptoms

Most of us have never experienced anything like this in our lifetime. It’s an evolving situation and we’ll keep you informed if anything should change.

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